Client Services Manager
Posted 06 Oct 2016
Are you client focused and enjoy working as part of a holistic care team?
Working collaboratively as part of the regional service team and with external client support teams; you will support our clients with their specific needs and goals fostering independence, wellbeing and peace of mind. You will ensure client service processes and practices are aligned to company goals, policies and procedures, relevant legislation, contractual agreements and programme guidelines; contributing to long-term service excellence. Your role will involve direct client contact and you will analyse client and /or clinical issues, review care plans and problem solve to achieve realistic and practicable solutions and communicate widely with stakeholders.